Returns & Exchanges

At Kit n Kat Shop, we want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. If your new outfit isn't the perfect fit, we are here to help you coordinate a seamless exchange or a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all clothing tags remain attached and the garment is in its original condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.